FAQ

Is delivery available outside the U.S.?

No. Orders ship only within the United States, and free standard shipping is included with each eligible U.S. purchase.

What delivery schedule applies?

Handling normally takes 1–2 business days, followed by an estimated 4–6 business days in standard carrier transit.

How can I monitor an order?

A tracking number is issued after the parcel leaves fulfillment.

May I return or exchange an eligible item?

Yes. A 30-day no-reason return and exchange period starts at delivery.

Who covers approved return transportation?

The merchant pays return shipping for an accepted change-of-mind case and for damage, defect, wrong merchandise, or missing contents.

Which items fall outside a convenience return?

Custom products, clearance or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive goods are excluded, without reducing remedies for a problem order.

When will an issued credit post?

The original payment method usually reflects an approved refund within 5–10 business days after issuance.

Can I stop an order?

Request cancellation before shipment; once dispatched, follow the Refund Policy.

Which cards and currency are used?

Checkout is in USD and may present Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover. Applicable taxes are added as law requires.

Where should I check ingredients and directions?

The live catalog presently includes mushroom chai; also represented are chicory beverages; also represented are hot cocoa; also represented are superfood creamers; also represented are overnight oats; also represented are bundles; also represented are starter sets; also represented are mushroom coffee; also represented are roast blends; also represented are mushroom matcha. Read the individual product listing and package before use for current ingredients, allergen statements, preparation, storage, serving guidance, and safety notices.